1.问候 Greetings
a.Good morning/afternoon/evening.
Hello/Hi!
How are you?
b.Fine，thank you.And you?
Very well，thank you.
2.介绍 Introductions
a.This is Mr/Mrs/Miss/Ms…/These are…and they are…
b.How do you do?
Nice/Glad to see/meet you.
c.My name is…I'm a student/worker etc.
3.告别 Farewells
a.I think it's time for us to leave now./I'm afraid I must go now.
b.Goodbye!(Bye-bye!Bye!)
See you later/tomorrow.(See you.)
Good night.
[注]晚上见面时，只能说Good evening，睡觉前要用Good night来告别。
4.打电话 Making telephone calls
a.Hello! May I speak to…?
Is that…(speaking)?
b.Hold on，please.
This is…speaking.
He/She isn't here right now/at the moment.
Can I take a message for you?
c.I called to tell/ask you…
d.Goodbye.
5.感谢和应答 Thanks and responses
a.Thank you(very much)。
Thanks a lot.
Many thanks.
Thanks for…
b.That's very nice of you.
It's very kind of you to say so/do it.
Thank you all the same.
c.Not at all.
That's all right./It's my pleasure.
You're welcome./That's OK.
6.祝愿、祝贺和应答 Good wishes，congratulations and responses
a.Good luck!
Best wishes to you.
Have a nice/good time.
Congratulations!
Happy birthday to you.
b.Thank you.
[注]回答对方只是对自己某一方面时，用“Thank you.”而共有的节日要用“The same to you.”
c.Happy New Year!
Merry Christmas!
d.The same to you.
7.意愿 Intentions
I'm going to…
I will…
I'd like to…
I want/hope to…
8.道歉和应答 Apologies and responses
a.I'm sorry.(Sorry.)
I'm sorry for/about…
Excuse me.
b.That's all right.
It doesn't matter.
That's nothing.
Never mind.
9.遗憾和同情 Regrets and sympathy
What a pity!
I'm sorry to hear that.
10.邀请和应答 Invitations and responses
a.Will you come to…?
Would you like to…?
b.Yes.I'd love to…
Yes.It's very kind/nice of you.
c.I'd love to.But…
11.提供帮助和应答 Offers and responses
a.Can I help you?/May I help you?
What can I do for you?
Here，take this/my…/Here you are.
Let me…for you.
Would you like some…?
b.Thanks.That would be nice/fine.
Thank you for your help./Thank you for helping me.
Yes，please.
c.No，thanks/thank you.
That's very kind of you，but…
12.请求允许和应答 Asking for permission and responses
a.May I…?
Can/could I…?
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